12/29/2023 0 Comments Perfect smileYour Information Is Secure - All online orders are 100% secure. Please note: You are responsible for paying for the shipping + handling fee when you return the product to the Authorized Returns Center. Send your product to the address provided, along with the RMA #, and you will receive your refund. One of our award-winning Customer Success Team members will provide the two things you need to process your refund: a return authorization number (RMA #) and the mailing address of the proper Authorized Returns Center.ģ. Call us at (800) 701-2459 or send an email to: This will start the return process (within 90 days of your order date).Ģ. Here is a clear breakdown of the return process:ġ. To ensure your refund is processed successfully, you must include an RMA #. If you’re not happy with your Perfect Smile Water Flosser, all you have to do is return it within 90 days of your order date. That means if you are not 100% satisfied with your purchase, for any reason at all, you’re eligible to receive a refund within 90 days of your purchase. Refund Policy - At The Perfect Smile Company, your happiness is our top priority. If you have any questions or concerns throughout any part of this process, please don’t hesitate to contact our Customer Success Team!Ĭustomer Success Team Contact Information & Hours:Įmail: - Fri: 6AM – 6PM Pacific Standard Time Please note: You will be responsible for a restocking fee of $17.99 + shipping & handling fees when you return your defective product to the Authorized Return Center. Ship the product back to the Authorized Returns Center and receive your new Water Flosser soon after! Once you contact our Customer Success Team, they will provide a return authorization number (RMA #) and the address of the proper Authorized Returns Center.ģ. All manufacturing defects and technical issues are covered if your Water Flosser stops working.Ģ. ![]() ![]() Here is a clear breakdown of the warranty process:ġ. ![]() Our goal is to make this process as easy and smooth as possible for you with transparent details and instructions should you have to activate your warranty. If you experience any technical issues with your Perfect Smile Water Flosser, we’ve got your back with a 10-Year Warranty. We believe the Perfect Smile Water Flosser is a high-quality product that will last you for years, but we still provide our customers with a 10-Year Warranty, just in case anything happens!
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